FAQ

Frequently Asked Questions

Shipping

How long does shipping take?
Orders are typically processed within 1-2 business days, with delivery times varying based on your location.

Do you ship internationally?
Please check our Shipping & Returns page for current shipping zones and rates.

Products

What is RapidDNA Wellness?
We make lozenge-style botanical blends designed to fit into a busy day. Our range is organised in three tiers: Daily, Premium and Elite.

What are the products made from?
Our Daily range uses 100% natural, non-synthetic ingredients and is ISO certified, Kosher and Halal. Each comes as 30 servings in 2 easy blister packs of 15 lozenges. Check individual product pages for details.

Are your products medicines?
No. Our products are not medicines and are not intended to diagnose, treat, cure or prevent any disease. Speak to a healthcare professional before use if you are pregnant, nursing or taking medication.

Orders & Returns

Can I change or cancel my order?
Contact us as soon as possible after placing your order. We'll do our best to accommodate changes before it ships.

What is your return policy?
See our Shipping & Returns page for full details on returns, exchanges, and refunds.

Still have questions? Reach out through our Contact page and we'll be happy to help.